Glossary - Loyalty Central

August 14, 2024

Loyalty Program

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Membership Program

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Customer Loyalty

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Customer Retention

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Rewards Program

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Points System

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Referral Program

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Tiered Loyalty Program

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Loyalty Card

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Punch Card

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Cashback Program

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Customer Engagement

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VIP Program

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Loyalty Metrics

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Lifetime Value (LTV)

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Churn Rate

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Customer Acquisition Cost (CAC)

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Customer Satisfaction

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Engagement Rate

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Retention Rate

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Net Promoter Score (NPS)

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Rewards Points

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Brand Loyalty

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Customer Feedback

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Gamification

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Loyalty Program App

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Digital Loyalty Program

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Personalization

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Customer Insights

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Loyalty Marketing

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Point Expiry

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Omnichannel Loyalty

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Loyalty Rewards

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Data Analytics

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Redemption Rate

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Customer Experience (CX)

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Emotional Loyalty

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Customer Journey

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Behavioral Loyalty

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Incentive Program

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Affiliate Marketing

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Loyalty Dashboard

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Point-of-Sale (POS) Integration

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Customer Advocacy

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Loyalty Program Analytics

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Average Order Value (AOV)

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Brand Ambassador

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Brand Awareness

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Big Data

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Brand Equity

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Brand Extension

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Brand Identity

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Brand Strategy

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Brand Loyalty Program

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Brand Positioning

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Behavioral Segmentation

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Brand Recognition

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Buying Decision Process

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Buyer Persona

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Call to Action (CTA)

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Churn Prediction

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Click-Through Rate (CTR)

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Competitive Analysis

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Content Marketing

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Conversion Funnel

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Conversion Rate Optimization (CRO)

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Content Personalization

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Corporate Social Responsibility (CSR)

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Cost Per Acquisition (CPA)

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Customer Behavior

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Customer Analytics

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Customer Acquisition

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Customer Churn

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Customer Engagement Strategy

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Customer Data Platform (CDP)

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Customer Experience Management

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Customer Feedback Loop

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Customer Journey Mapping

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Customer Onboarding

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Customer Profiling

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Customer Relationship Management (CRM)

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Customer Satisfaction Index

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Customer Retention Marketing

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Customer Success Management

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Customer Segmentation Strategy

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Data Mining

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Digital Marketing Strategy

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Demographic Segmentation

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Direct Marketing

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Dynamic Pricing

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Email Marketing Campaign

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Geographic Segmentation

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Engagement Marketing

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Emotional Branding

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Experiential Marketing

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Influencer Marketing

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Key Performance Indicators (KPIs)

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Interactive Marketing

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Lead Generation

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