2023 Loyalty Solutions SPARK Matrix

Quadrant Knowledge Solutions annual SPARK matrix for customer loyalty solutions

Access the report for free here, courtesy of Capillary Technologies.

Leaders:

• Salesforce
• Epsilon
• Capillary Technologies (new to the category - acquired Brierly, previously Strong Contenders)
• SessionM
• Comarch
• Annex Cloud (new to the category)
• Antavo Loyalty Cloud (new to the category)
• Zinrelo
• Yotpo (was in Strong Contenders category)

Strong Contenders:

• Bond Brand Loyalty (formerly in Leaders category)
• Kobie Marketing
• Merkle
• Tenerity (formerly in Leaders category)
• Punchh (formerly in Leaders category)
• Clutch (formerly in Leaders category)
• ebbo
• Marigold