News

Goldman Sachs: Retail Trends AU

Goldman Sachs evaluates Australian retail trends: Market share focus with increased investment in customer personalization, data, and loyalty programs.

September 20, 2023

Simon Rowles

Founder, CEO

Goldman Sachs Insights into Retail in Australia

Market share is the primary goal for staples retailers in the upcoming year, with a significant emphasis on customer personalisation and loyalty. Numerous retailers have already channelled investments into enhancing their data management, digital platforms, automation processes, and loyalty capabilities to achieve this goal.

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