Grill'd Updates Relish Rewards
Grill'd updates Relish Rewards app: free birthday chips replace drink, boosting redemptions by 56%. Since 2019, 159K burgers donated to charity.
February 16, 2024
Grill'd Relaunches Relish Rewards App
Grill'd, the popular burger chain, has recently updated its loyalty program app, Relish Rewards. This update includes a significant change in the birthday perk for members. Previously offering a free birthday drink, the chain now provides free chips for the entire month of a member's birthday. This new benefit led to a notable 56% increase in the redemption of the birthday reward.
Impact on Charity Donations
Since its launch in 2019, the Relish Rewards program has also made a substantial impact through its charity redemption option. To date, the program has enabled the donation of over 159,000 burgers to various charities, highlighting the social commitment of Grill'd alongside its service innovations.
Media Coverage
The enhancements to the Relish Rewards program were discussed in detail during an interview on the podcast Let's Talk Loyalty, shedding light on strategic decisions and customer engagement success.