NAB Study: Brand Loyalty Up

NAB study finds growing consumer loyalty as shoppers prioritize trusted brands, with a 7% decline in trying new retailers and websites.

February 13, 2024

A photo of the author - Simon Rowles
Simon Rowles
Founder, CEO

Big 4 bank NAB's latest research reveals:

  • Customers are increasingly loyal to their favourite brands.
  • Customers prioritise purchasing trusted products.
  • The number of consumers exploring new websites and new retailers has decreased by 7%.